Communication and Professional Relationships in Healthcare Practice - Sally Candlin

Communication and Professional Relationships in Healthcare Practice - Sally Candlin

6.1 Introduction: impression management 6.2 Impression management 6.3 Professional discourse and interdiscursivity 6.4 Summary 

Communication and Professional Relationships in Healthcare Practice - Sally Candlin

Sally Candlin [+-]
Macquarie University
Sally Candlin, in her position of Honorary Senior Research Fellow in the Department of Linguistics at Macquarie University, taught for a number of years in the Masters program in Communication in Professions and Organisations and supervises the research of postgraduate students. She is the author of Therapeutic Communication: A Lifespan Approach (Pearson Education, 2008). She has taught in nursing and health programs, at both undergraduate and postgraduate levels at the University of Technology, Sydney, The Hong Kong Polytechnic University, and the University of Western Sydney. She is a Registered Nurse, Registered Midwife and a Health Visitor.
Peter Roger [+-]
Macquarie University
Peter Roger is Senior Lecturer in Linguistics at Macquarie University. His teaching spans several Master’s degree programs, including Applied Linguistics, Communication in Professions and Organisations, and Speech Pathology. He studied Medicine at the University of Sydney, and after graduating worked as a medical practitioner for several years before going on to complete a Doctor of Philosophy degree in communication sciences and disorders. He has published in a variety of journals, including Journal of Neurology, Brain Injury, Aphasiology, Neuroradiology, Asia Pacific Journal of Speech, Language and Hearing, and International Journal of Speech-Language Pathology.

Description

This chapter presents the way in which speakers project an impression (intentionally or not) toothers during the course of an interaction. Moreover, it analyzes the ways in which participants might seek to manage the impression of themselves that they put across.  Contextualisation cues provide a way of ‘signalling’ to another person the way in  which a particular utterance should be interpreted; however, such cues often rely  on shared cultural assumptions, and their significance can therefore be missed (or  misunderstood) in situations where people do not share the same underlying  assumptions and expectations. Finally,  the many levels at  which discourse can be defined and analysed are considered and examined. 

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Citation

Candlin, Sally; Roger, Peter. 6.1 Introduction: impression management 6.2 Impression management 6.3 Professional discourse and interdiscursivity 6.4 Summary . Communication and Professional Relationships in Healthcare Practice. Equinox eBooks Publishing, United Kingdom. p. 79-92 May 2013. ISBN 9781908049971. https://www.equinoxpub.com/home/view-chapter/?id=20470. Date accessed: 17 Oct 2019 doi: 10.1558/equinox.20470. May 2013

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