Writing the Economy - Activity, Genre and Technology in the World of Banking - Graham Smart

Writing the Economy - Activity, Genre and Technology in the World of Banking - Graham Smart

Genres of external communications

Writing the Economy - Activity, Genre and Technology in the World of Banking - Graham Smart

Graham Smart [+-]
Carleton University
Graham Smart is an Associate Professor in the School of Linguistics and Applied Language Studies at Carleton University, Ottawa, Canada. He has published studies of writing in workplace and academic settings as well as work on interpretative ethnography. His recent research also focuses on public-policy discourse and environmental rhetoric.

Description

Topics include: The Communications Strategy; Written genres – published; Oral genres – involving participants outside the Bank; Written and oral genres – behind the scenes; Two key features of the genre sub-set; Practitioners’ genre knowledge; The relationship to organizational change: The role of genres in the Communications Strategy; Coordinating intellectual work; Producing and communicating public information; Acting as a site for organizational learning; Methodological reflections: issues of validity, reliability and generalizability.

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Citation

Smart, Graham . Genres of external communications. Writing the Economy - Activity, Genre and Technology in the World of Banking. Equinox eBooks Publishing, United Kingdom. p. 137-185 Dec 2006. ISBN 9781845530679. https://www.equinoxpub.com/home/view-chapter/?id=29322. Date accessed: 25 Aug 2019 doi: 10.1558/equinox.29322. Dec 2006

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