Writing the Economy - Activity, Genre and Technology in the World of Banking - Graham Smart

Writing the Economy - Activity, Genre and Technology in the World of Banking - Graham Smart

Conclusion: addressing the ‘So what?’ question

Writing the Economy - Activity, Genre and Technology in the World of Banking - Graham Smart

Graham Smart [+-]
Carleton University
Graham Smart is an Associate Professor in the School of Linguistics and Applied Language Studies at Carleton University, Ottawa, Canada. He has published studies of writing in workplace and academic settings as well as work on interpretative ethnography. His recent research also focuses on public-policy discourse and environmental rhetoric.

Description

In this final chapter I address the question invoked above by Judith Goetz and Margaret LeCompte. The first part of the chapter presents a summary of the ethnographic account presented in the book. The summary begins with a wide-angle description of the Bank of Canada’s monetary-policy process and then focuses in on the discourse genres that mediate this activity. The second part of the chapter considers the study’s various implications – for discourse theory, for research in organizational discourse, and for the teaching of organizational writing. Topics include: A summary of the account; The Bank’s monetary-policy process; A genre-mediated activity system; From knowledge-building to policy-making and external communications; A focus on discourse genres; Genre chains, genre set, and genre system; Functions of the genre set; Genre knowledge; Genres, analytical practices, and representations; Genres, change, and learning; The duality of genre; Implications for discourse theory; A socio-epistemic theory of organizational discourse; An activity-based genre theory; Functions of a genre set; Aspects of written genre knowledge; Genres, change, and learning; Implications for research in organizational discourse; Implications for teaching organizational writing; A few words of conclusion.

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Citation

Smart, Graham . Conclusion: addressing the ‘So what?’ question. Writing the Economy - Activity, Genre and Technology in the World of Banking. Equinox eBooks Publishing, United Kingdom. p. 187-208 Dec 2006. ISBN 9781845530679. https://www.equinoxpub.com/home/view-chapter/?id=29323. Date accessed: 25 Aug 2019 doi: 10.1558/equinox.29323. Dec 2006

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