E-mail Communication: Student Beliefs and Conventions
Dublin Core | PKP Metadata Items | Metadata for this Document | |
1. | Title | Title of document | E-mail Communication: Student Beliefs and Conventions - The Inbox |
2. | Creator | Author's name, affiliation, country | Jennifer Ewald; Saint Joseph's University; United States |
3. | Subject | Discipline(s) | Applied Linguistics; Education |
4. | Subject | Keyword(s) | e-mail etiquette; faculty complaints; student e-mail conventions; functions |
5. | Subject | Subject classification | Electronic mail (email): professional (UTM); Communication studies (GTC); Linguistics (CF); Discourse analysis (CFGR) |
6. | Description | Abstract | This chapter encourages the reader to try to understand the student perspective by highlighting a number of specific e-mail messages and analyzing the student beliefs that might motivate them. This chapter reports in detail specific faculty complaints and concerns about student e-mail and considers the practice of teaching students how to use e-mail appropriately and effectively with faculty. The analysis confirms that though the form of students’ e-mails may reveal beliefs and practices different from those of faculty, many students do indeed understand and appreciate the existence of e-mail etiquette. Moreover, this chapter identifies several student conventions in e-mail. This section closes with an overall report on the functions for which students in this study chose to use e-mail including requests, excuses, expressions of gratitude and complaints, as well as other related topics such as the dropbox feature and their choice of e-mail language. |
7. | Publisher | Organizing agency, location | Equinox Publishing Ltd |
8. | Contributor | Sponsor(s) | |
9. | Date | (YYYY-MM-DD) | 01-Feb-2016 |
10. | Type | Status & genre | Peer-reviewed Article |
11. | Type | Type | |
12. | Format | File format | |
13. | Identifier | Uniform Resource Identifier | https://journals.equinoxpub.com/index.php/books/article/view/22353 |
14. | Identifier | Digital Object Identifier | 10.1558/equinox.22353 |
15. | Source | Journal/conference title; vol., no. (year) | Equinox eBooks Publishing; The Inbox |
16. | Language | English=en | en |
18. | Coverage | Geo-spatial location, chronological period, research sample (gender, age, etc.) |
United States, contemporary, University-level students and faculty |
19. | Rights | Copyright and permissions | Copyright 2014 Equinox Publishing Ltd |