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E-mail Communication: Student Beliefs and Conventions


 
Dublin Core PKP Metadata Items Metadata for this Document
 
1. Title Title of document E-mail Communication: Student Beliefs and Conventions - The Inbox
 
2. Creator Author's name, affiliation, country Jennifer Ewald; Saint Joseph's University; United States
 
3. Subject Discipline(s) Applied Linguistics; Education
 
4. Subject Keyword(s) e-mail etiquette; faculty complaints; student e-mail conventions; functions
 
5. Subject Subject classification Electronic mail (email): professional (UTM); Communication studies (GTC); Linguistics (CF); Discourse analysis (CFGR)
 
6. Description Abstract This chapter encourages the reader to try to understand the student perspective by highlighting a number of specific e-mail messages and analyzing the student beliefs that might motivate them. This chapter reports in detail specific faculty complaints and concerns about student e-mail and considers the practice of teaching students how to use e-mail appropriately and effectively with faculty. The analysis confirms that though the form of students’ e-mails may reveal beliefs and practices different from those of faculty, many students do indeed understand and appreciate the existence of e-mail etiquette. Moreover, this chapter identifies several student conventions in e-mail. This section closes with an overall report on the functions for which students in this study chose to use e-mail including requests, excuses, expressions of gratitude and complaints, as well as other related topics such as the dropbox feature and their choice of e-mail language.
 
7. Publisher Organizing agency, location Equinox Publishing Ltd
 
8. Contributor Sponsor(s)
 
9. Date (YYYY-MM-DD) 01-Feb-2016
 
10. Type Status & genre Peer-reviewed Article
 
11. Type Type
 
12. Format File format PDF
 
13. Identifier Uniform Resource Identifier https://journals.equinoxpub.com/index.php/books/article/view/22353
 
14. Identifier Digital Object Identifier 10.1558/equinox.22353
 
15. Source Journal/conference title; vol., no. (year) Equinox eBooks Publishing; The Inbox
 
16. Language English=en en
 
18. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.) United States,
contemporary,
University-level students and faculty
 
19. Rights Copyright and permissions Copyright 2014 Equinox Publishing Ltd