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Repair Work: Apologies


 
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1. Title Title of document Repair Work: Apologies - The Inbox
 
2. Creator Author's name, affiliation, country Jennifer Ewald; Saint Joseph's University; United States
 
3. Subject Discipline(s) Applied Linguistics; Education
 
4. Subject Keyword(s) repair work; apology; Olshtain & Cohen (1983); Meier (1997
 
5. Subject Subject classification Electronic mail (email): professional (UTM); Communication studies (GTC); Linguistics (CF); Discourse analysis (CFGR)
 
6. Description Abstract This chapter is the first of two related chapters on repair work. Chapter Six focuses specifically on apologies and Chapter Seven on excuses, both examples of types of repair. Apologies are analyzed in Chapter Six in light of the notion of ‘face’. Previous work on apologies (Olshtain & Cohen, 1983) frames the analysis of these students’ e-mail apologies. Accordingly, students’ actual expressions of apology, explanations of their own situations, acknowledgements of responsibility, offers of repair and promises of forbearance are explored in detail. Meier’s (1997) three supercategories are compared with Olshtain & Cohen’s (1983) five formulas in the context of student e-mail repair work. This chapter closes with specific pedagogical implications and areas of future research related to apologies.
 
7. Publisher Organizing agency, location Equinox Publishing Ltd
 
8. Contributor Sponsor(s)
 
9. Date (YYYY-MM-DD) 01-Feb-2016
 
10. Type Status & genre Peer-reviewed Article
 
11. Type Type
 
12. Format File format PDF
 
13. Identifier Uniform Resource Identifier https://journals.equinoxpub.com/index.php/books/article/view/22356
 
14. Identifier Digital Object Identifier 10.1558/equinox.22356
 
15. Source Journal/conference title; vol., no. (year) Equinox eBooks Publishing; The Inbox
 
16. Language English=en en
 
18. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.) United States,
contemporary,
University-level students and faculty
 
19. Rights Copyright and permissions Copyright 2014 Equinox Publishing Ltd