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Chapter 3 Doing Patient-Centred Consultations: Some Challenges for International Medical Graduates


 
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1. Title Title of document Chapter 3 Doing Patient-Centred Consultations: Some Challenges for International Medical Graduates - Communication in Surgical Practice
 
2. Creator Author's name, affiliation, country Lynda Yates; Department of Linguistics Macquarie University; Australia
 
2. Creator Author's name, affiliation, country Maria Dahm; Macqaurie University; Australia
 
3. Subject Discipline(s) Communication Studies; Linguistics
 
4. Subject Keyword(s) patient-centred care; IMGs; surgeon-patient communication; communication skills; qualitative pragmatics; empathy; approachability; discourse features
 
5. Subject Subject classification Sociolinguistics (CFB); Medical sociology (MBS); Medical ethics & professional conduct (MBDC)
 
6. Description Abstract In this chapter we draw on naturally-occurring and simulated data to identify the particular challenges faced by transnational surgeons from language backgrounds other than English who are preparing to practise in Australia. While the nature of patient-centred consultations has attracted considerable attention in the literature and approaches to communications training which confine themselves to the formulaic much critiqued, there has been little focus on the specific features of interaction that promote the sense of comfort the patient needs. Yet these features are likely to vary across languages and cultures and thus pose a particular challenge for surgeons whose training and experience have been in a different culture and through a different language. Using data collected from doctors practising in a large public hospital and IMGs seeking accreditation to practice in Australia, we consider the communicative features used by native speakers to put their patients at ease and orient the consultation towards a person-centred rather than a medical focus. The implications for a targeted approach to communications training for IMG surgeons will be proposed.
 
7. Publisher Organizing agency, location Equinox Publishing Ltd
 
8. Contributor Sponsor(s)
 
9. Date (YYYY-MM-DD) 15-Mar-2016
 
10. Type Status & genre Peer-reviewed Article
 
11. Type Type
 
12. Format File format PDF
 
13. Identifier Uniform Resource Identifier https://journals.equinoxpub.com/index.php/books/article/view/26405
 
14. Identifier Digital Object Identifier 10.1558/equinox.26405
 
15. Source Journal/conference title; vol., no. (year) Equinox eBooks Publishing; Communication in Surgical Practice
 
16. Language English=en en
 
18. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.) international,
contemporary
 
19. Rights Copyright and permissions Copyright 2014 Equinox Publishing Ltd