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1. Title Title of document Index - The Inbox
 
2. Creator Author's name, affiliation, country Jennifer Ewald; Saint Joseph's University; United States
 
3. Subject Discipline(s) Applied Linguistics; Education; Communication
 
4. Subject Keyword(s) student-teacher communication; e-mail; e-mail research;
 
6. Description Abstract E-mail is a common medium of communication in academic settings, and its informal nature has given rise to unique discourse strategies that can advantageously combine the norms of oral and written language. Unfortunately, e-mail is also a potential source of misunderstanding. Some teachers, annoyed by the informalities that characterize this discourse context, interpret students’ messages as demanding, impolite, or unprofessional. For many students, however, e-mail is outdated, and some use it only in the university context, opting to text, facebook, or tweet their family and friends. This book provides a detailed analysis of 1,403 e-mail messages sent by 338 university students to a professor of Spanish and linguistics. This research has several goals: to analyze features of students’ messages that reveal their beliefs about the norms for student-teacher e-mail exchanges; to explore the effective incorporation of the conventions of both oral and written language in this particular discourse context; to identify patterns or rhetorical strategies used by students in e-mail to perform certain pragmatic functions, such as making a request, offering an excuse, expressing gratitude, apologizing and complaining; and, to identify students’ choice of language for e-mails to their teacher and the pragmatic functions for which they chose to write in their first or second languages. Each of the chapters specifically addresses several pedagogical implications and identifies areas for additional investigation.
 
7. Publisher Organizing agency, location Equinox Publishing Ltd
 
8. Contributor Sponsor(s)
 
9. Date (YYYY-MM-DD) 01-Feb-2016
 
10. Type Status & genre Peer-reviewed Article
 
11. Type Type
 
12. Format File format PDF
 
13. Identifier Uniform Resource Identifier https://journals.equinoxpub.com/index.php/books/article/view/30594
 
14. Identifier Digital Object Identifier 10.1558/equinox.30594
 
15. Source Journal/conference title; vol., no. (year) Equinox eBooks Publishing; The Inbox
 
16. Language English=en en
 
18. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.) United States,
contemporary,
University-level students and faculty
 
19. Rights Copyright and permissions Copyright 2014 Equinox Publishing Ltd