EQUINOX and COVID-19
Equinox’s office in Sheffield has been closed since early March. Our employees are working from home and will continue to do so until further notice. Luckily we are able to function fairly normally under these conditions (thanks to the cloud) but we are aware that the supply chains — and postal services are under pressure. We are therefore posting these notices and will keep updating as the situation evolves.
We wish all our customers health and safety in these horrendous times. Please let us know if you have any further suggestions about how we might help.
Support for Distance Teaching and Learning
Campus and library closures and, for many, the abrupt switch to remote teaching and learning are causing shockwaves through the academic community. If nothing else, the crisis has underlined the critical need for publishers to improve the user experience in accessing content remotely. To help, we are offering the following routes to Equinox content for our current subscribers as well as others who are compiling online courses and may need to access book content:
– all journal issues published in the last 12 months will be opened and all new issues will be freely accessible until the crisis abates
– institutions with journal subscriptions but with users experiencing difficulty accessing backfile content may contact us to make specific arrangements for those individuals, such as temporary passwords or other measures
– anyone compiling remote learning material and wishing to incorporate Equinox journal or book material should contact us to arrange free access to specific materials for the duration of the course module
– libraries that have ordered eBook editions of textbooks but whose students cannot access through their university system should contact us to make arrangements for those students affected — please note that all our eBooks are always enabled for unlimited concurrent use
Supply of Print Books Ordered through Website
We wish to advise customers ordering print books through our website to expect delays in the delivery of their order. These delays can be as long as 3 weeks in the United States. This is due to continuing pressure on our supply chain and postal and courier services.
Trade customers and libraries ordering through library suppliers and wholesalers should contact them for any updates. We are aware that a number of trade customers and libraries have issued advice to our distributors to postpone supply of newly released books until further notice.