EQUINOX and COVID-19
Equinox’s office in Sheffield has been closed for nearly three weeks and our employees are working from home. Luckily we are able to function fairly normally under these conditions (thanks to the cloud) but we are aware that libraries and bookshops are closing for business and that the supply chains for print books and journals are under pressure. We are therefore posting these notices and will keep updating as the situation evolves.
We wish all our customers health and safety in these horrendous times. Please let us know if you have any further suggestions about how we might help.
Support for Distance Teaching and Learning
Campus and library closures and, for many, the abrupt switch to remote teaching and learning are causing shockwaves through the academic community. If nothing else, the crisis has underlined the critical need for publishers to improve the user experience in accessing content remotely. To help, we are offering the following routes to Equinox content for our current subscribers as well as others who are compiling online courses and may need to access book content:
– all journal issues published in the last 12 months will be opened and all new issues will be freely accessible until the crisis abates
– institutions with journal subscriptions but with users experiencing difficulty accessing backfile content may contact us to make specific arrangements for those individuals, such as temporary passwords or other measures
– anyone compiling remote learning material and wishing to incorporate Equinox journal or book material should contact us to arrange free access to specific materials for the duration of the course module
– libraries that have ordered eBook editions of textbooks but whose students cannot access through their university system should contact us to make arrangements for those students affected — please note that all our eBooks are always enabled for unlimited concurrent use
Supply of Print Books Ordered through Website
We know that our distributors (such as MDL in the UK/Europe and ISD in North America) and our print-on-demand suppliers as well as domestic and international postal and courier services are experiencing increasing pressure as they face reduced operating hours if not outright closures of their premises. Because of this, we wish to advise customers ordering through our website that until further notice, we will process any orders for print editions but we cannot guarantee timely delivery. Therefore, we will automatically supply individual customers with access to the eBook version of the book they ordered until we have confirmation that the print version has shipped.
We are pleased to do the same for any institutional customers ordering from our website upon request (we will need IP addresses etc.).
Trade customers and libraries ordering through our distributors should contact them for any updates. We are aware that a number of trade customers and libraries have issued advice to our distributors to postpone supply of newly released books until further notice.