12. Facework collision in intercultural communication
Face, Communication and Social Interaction - Francesca Bargiela-Chiappini
Stella Ting-Toomey [+]
California State University
Dr. Stella Ting-Toomey is a Professor of Human Communication Studies at California State University, Fullerton. Her teaching passions include intercultural communication theory, intercultural communication training and design, and intercultural and interpersonal conflict management. Her research interests have focused on testing and fine-tuning the conflict face-negotiation theory and the cultural/ethnic identity negotiation theory. She is the author and editor of 17 books (plus 2 Instructor's Manuals and 2 Interactive Student Study Guides).
This chapter is developed in three sections. The first section offers a synopsis of the two conceptual maps that hold promise in explaining facework collision in intercultural communication. The second section uses the core taxonomies of the two theoretical frames in analyzing a Japanese–U.S. social interaction episode. The third section provides specific recommendations on future theorising efforts concerning facework expectancies in intercultural social discourse.