Team Talk - Decision-Making across the Boundaries in Health and Social Care - Srikant Sarangi

Team Talk - Decision-Making across the Boundaries in Health and Social Care - Srikant Sarangi

Tensions between institutional and professional frames in gerontological social work

Team Talk - Decision-Making across the Boundaries in Health and Social Care - Srikant Sarangi

Elisabet Cedersund [+-]
Jönköping University
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Elisabet Cedersund is a Professor of Social Work. Her research explores various aspects of communication in social work. She has conducted research on the client/social worker encounter, on the interaction between older people with Alzheimer´s disease and health-care professionals and on other situations in which people encounter officials. Several of the studies deal with human interaction in various types of casework where oral communication is used as the basis for decision-making. Other studies have explored interaction among various professions and organisations, as well as change processes and organisational development in municipal services and private enterprise.
Anna Olaison [+-]
Linköping University
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Anna joined us in 2001 as a doctoral candidate and is working on a dissertation that is the crossroad between social work, care management and communication studies. Its aim is the study of older people’s perspectives on institutional interaction within the context of home care. Methodologically speaking, Anna combines conversational and discourse analysis in an attempt to nuance our understanding of both, how assessment decisions are made in the context of elderly care and how the care recipients themselves – and their families - think, perceive and talk about the impact that home care has in their everyday lives.
Susanne Kvarnstrom [+-]
Jönköping University
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The research project is aimed at exploring and describing collaboration in health and social care, with a focus on the clients and the professionals´ perceptions and the structure of collaborative care in micro-systems. The aim of the preliminary study was to explore how members of multi-profession healthcare teams talk about their team. In the second study the aim was to identify and describe difficulties perceived by health professionals in inter-profession team projects. Statements regarding verbal actions and resolutions were explored to enable discussions of the implications for inter-profession learning. In the forthcoming studies the focus will be on how clients, relatives and professionals experience client involvement in the team and in micro-systems. The studies are being held within the framework of the research programme “Bridging the Gaps".

Description

Decision-making in institutional/professional settings has remained an established theme for social science and communication researchers. In contemporary western societies, the conditions of decision making are rapidly changing with the foregrounding of division of professional labour and distributed expertise against the backdrop of a client-centred ideology that legitimises shared decision-making. Increasingly, in health and social care settings, key decisions concerning clients are arrived at in team meetings, which have consequences both for the decisional processes and outcomes. This edited volume for the first time brings together a number of empirically grounded studies focusing on how team talk is functional to decision-making (in terms of problem formulation, generation of options, assessment of solutions etc.), with tensions, at the interactional level, between institutional and professional ways of categorising people, events and evidence.

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Citation

Cedersund, Elisabet; Olaison, Anna; Kvarnstrom, Susanne. Tensions between institutional and professional frames in gerontological social work. Team Talk - Decision-Making across the Boundaries in Health and Social Care. Equinox eBooks Publishing, United Kingdom. Nov 2021. ISBN 9781845539054. https://www.equinoxpub.com/home/view-chapter/?id=25179. Date accessed: 16 Dec 2019 doi: 10.1558/equinox.25179. Nov 2021

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