Communication and Professional Relationships in Healthcare Practice - Sally Candlin

Communication and Professional Relationships in Healthcare Practice - Sally Candlin

2.1 Introduction 2.2 Application of theory to professional discourse practice 2.3 Conversation analysis: a theory to give explanatory  value to the organisation of discourse 2.4 Summary

Communication and Professional Relationships in Healthcare Practice - Sally Candlin

Sally Candlin [+-]
Macquarie University
Sally Candlin, in her position of Honorary Senior Research Fellow in the Department of Linguistics at Macquarie University, taught for a number of years in the Masters program in Communication in Professions and Organisations and supervises the research of postgraduate students. She is the author of Therapeutic Communication: A Lifespan Approach (Pearson Education, 2008). She has taught in nursing and health programs, at both undergraduate and postgraduate levels at the University of Technology, Sydney, The Hong Kong Polytechnic University, and the University of Western Sydney. She is a Registered Nurse, Registered Midwife and a Health Visitor.
Peter Roger [+-]
Macquarie University
Peter Roger is Senior Lecturer in Linguistics at Macquarie University. His teaching spans several Master’s degree programs, including Applied Linguistics, Communication in Professions and Organisations, and Speech Pathology. He studied Medicine at the University of Sydney, and after graduating worked as a medical practitioner for several years before going on to complete a Doctor of Philosophy degree in communication sciences and disorders. He has published in a variety of journals, including Journal of Neurology, Brain Injury, Aphasiology, Neuroradiology, Asia Pacific Journal of Speech, Language and Hearing, and International Journal of Speech-Language Pathology.

Description

The chapter explores the contribution that conversation analysis (CA) makes to our understanding of using discourse to achieve our goals. In this respect it examines the interactions between nurses and patients at various sites of engagement. The idea of an increasing ‘discourse  experience’ raises the question of how persons who engage with the health  community for the first time come to know what these ‘rules’ are, and how they  contribute to the smooth running of the system of the healthcare institution, and  what the unwritten rules are for what is permissible or impermissible in health  discourse.  Considering the complexities of the discourse of the interlocutors and exploring the rule-governed nature of the interactions, the chapter has also analysed the discourse resources. 

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Citation

Candlin, Sally; Roger, Peter. 2.1 Introduction 2.2 Application of theory to professional discourse practice 2.3 Conversation analysis: a theory to give explanatory  value to the organisation of discourse 2.4 Summary. Communication and Professional Relationships in Healthcare Practice. Equinox eBooks Publishing, United Kingdom. p. 19-38 May 2013. ISBN 9781908049971. https://www.equinoxpub.com/home/view-chapter/?id=20466. Date accessed: 18 Oct 2019 doi: 10.1558/equinox.20466. May 2013

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