Communication and Professional Relationships in Healthcare Practice - Sally Candlin

Communication and Professional Relationships in Healthcare Practice - Sally Candlin

3.1 Introduction 3.2 Interactive frames and knowledge schemas 3.3 Frames and footings illustrated 3.4 Trust 3.5 Summary

Communication and Professional Relationships in Healthcare Practice - Sally Candlin

Sally Candlin [+-]
Macquarie University
Sally Candlin, in her position of Honorary Senior Research Fellow in the Department of Linguistics at Macquarie University, taught for a number of years in the Masters program in Communication in Professions and Organisations and supervises the research of postgraduate students. She is the author of Therapeutic Communication: A Lifespan Approach (Pearson Education, 2008). She has taught in nursing and health programs, at both undergraduate and postgraduate levels at the University of Technology, Sydney, The Hong Kong Polytechnic University, and the University of Western Sydney. She is a Registered Nurse, Registered Midwife and a Health Visitor.
Peter Roger [+-]
Macquarie University
Peter Roger is Senior Lecturer in Linguistics at Macquarie University. His teaching spans several Master’s degree programs, including Applied Linguistics, Communication in Professions and Organisations, and Speech Pathology. He studied Medicine at the University of Sydney, and after graduating worked as a medical practitioner for several years before going on to complete a Doctor of Philosophy degree in communication sciences and disorders. He has published in a variety of journals, including Journal of Neurology, Brain Injury, Aphasiology, Neuroradiology, Asia Pacific Journal of Speech, Language and Hearing, and International Journal of Speech-Language Pathology.

Description

The chapter highlights the fact that  both knowledge and expectations play a  key role in communication in healthcare settings.  . Framing such knowledge and expectations turns out to be very relevant when exploring interactions  between members of a team who have worked together for a long time or professionals who are working together for the first time.  Footing provides a means of  describing the particular alignment adopted  by one participant at any given moment with respect to the other participants.  Another concept grounded in expectations about another  person’s behaviour is trust. Trust is considered here just one example of the way in  which trust is built up or eroded through interactional choices of participants. 

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Citation

Candlin, Sally; Roger, Peter. 3.1 Introduction 3.2 Interactive frames and knowledge schemas 3.3 Frames and footings illustrated 3.4 Trust 3.5 Summary. Communication and Professional Relationships in Healthcare Practice. Equinox eBooks Publishing, United Kingdom. p. 39-52 May 2013. ISBN 9781908049971. https://www.equinoxpub.com/home/view-chapter/?id=20467. Date accessed: 19 Oct 2019 doi: 10.1558/equinox.20467. May 2013

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