Competency Models and Covert Linguistic Penalties
Celia Roberts [+]
King's College, London
This chapter discusses the design and underpinning discourses of the contemporary job interview and how these shape its detailed conduct. After a brief look at the history of the job interview in the UK, the design of current interviews in terms of competencies and soft skills is outlined. Then the role of ‘diversity’ in the workplace in masking some of the contradictions of competency management is considered.