Decision Making: Institutional Evaluation, Local Practices and Writing the Interview
Celia Roberts [+]
King's College, London
This chapter traces the processes by which final decisions are made. It shows how interview judgements are embedded in the social evaluation of all talk and interaction and discusses how these subjective processes are masked by institutionally required objective standards. The slippage from objectivity to a pure subjectivity is traced through changing interviewer criteria and the business of record keeping.